WARRANTY

BEACH SOUL® Warranty

Congratulations on your purchase of a genuine Beach Soul® Beach Shower.

Your new Beach Shower is designed with quality components to ensure a premium soaking experience, built for strength, flexibility, performance and maximum shower freedomness.

Please be aware that over time general wear and tear or prolonged exposure to UV may impair the performance of your Beach Soul® Beach Shower. We recommend that your Beach Shower be continuously maintained and components replaced throughout the life of your Beach Shower to ensure a safe and soaking experience.

Beach Soul® Beach Showers Servicing & Maintenance

  • Tightening or adjustments to all screw components (i.e. hose connectors, pressure release valve) may be required. We recommend you regularly check your Beach Soul® Beach Shower for loose connectors, parts or damage prior to use.
  • Replacement of the pump handle with a genuine Beach Soul® Beach Shower pump handle is recommended after visible wear and tear.
  • Inspect the inner tube of your Beach Shower regularly for cracks or splits. If they are found discontinue and replace with a genuine Beach Soul® Beach Shower inner tube.
  • Inspect the inner tank of your Beach Shower regularly for mildew or bacteria, algae or the build-up of grime. If any is found discontinue and replace immediately with a genuine Beach Soul® Beach Shower tank.
  • Replacement of coiled hose and shower head after sustained use with genuine Beach Soul® Beach Shower components is recommended.

Beach Soul® Beach Showers Important Product Information

This complete Beach Shower is a piece of outdoor equipment. It was designed and manufactured to operate with all the original components supplied. It is only designed to operate safely with correct use of Beach Soul® manufactured components.

Any modifications to this Beach Shower or use of non-genuine Beach Soul® parts invalidates your warranty and may impair safety and/or impact performance of the equipment for its intended use.

This Beach Soul® Beach Shower is designed for single user operation. Beach Soul® and all related logos and marks are registered trademarks of Beach Soul Holdings Pty Ltd and used under licence by Beach Soul Pty Ltd.

WARNING:
Beach Soul® Beach Showers Important Safety Information & Instructions For Use

This product is to be used for the sole purpose of outdoor showering, in adherence with regulations regarding public nudity and private property. Always obey the laws relevant to your jurisdiction.

This product is only to be filled with water. No chemicals or other liquids are to be used in the tank. The Beach Shower is only to be filled with water up to and including 50° degrees Celsius or 122° degrees Fahrenheit.

No modifications should be made to your Beach Shower and any such modifications will immediately void your warranty.

WARNING: THIS PRODUCT MUST NEVER BE FILLED WITH BOILING WATER OR WATER HOTTER THAN 50° DEGREES CELSIUS / 122° DEGREES FAHRENHEIT. THIS PRODUCT IS NOT A TOY. UNSUPERVISED USE BY CHILDREN IS NOT RECOMMENDED.

Beach Soul® Beach Showers Warranty
Beach Soul Pty Ltd (referred to in this document as we, our, us) offers a Manufacturer’s Warranty for the Beach Soul® Beach Shower. The terms of such warranty are set out in this document.

Making a claim
For all new Beach Showers, you must inspect your product before using it and notify us within 5 days of receipt if any defect or damage is found. Our contact details are listed in the end of this document.

Repair or replacement of product
We warrant for a period of 12 months from the date of purchase, that your Beach Soul® Beach Shower will not break under normal operating conditions due to defects in materials or workmanship.

The warranty is limited to the repair or replacement of the damaged Beach Soul® Beach Shower, at our discretion.

The warranty covers the first sale purchaser of a Beach Soul® Beach Shower, but is not transferable. This means that a subsequent purchaser of a Beach Soul® Beach Shower cannot make a claim under this warranty.

The product comes with a courtesy repair kit. To expedite your use of the shower, we may request you to use items from this repair kit as part of the warranty repair process. Should this occur, we will provide you with replacement parts for any items used from the kit during the warranty period.

The warranty above is subject to the following conditions :

  • The first date of purchase is when the warranty period begins.
  • Warranty periods do not renew or extend after a product is repaired or replaced under warranty.
  • You must produce the sales receipt of the product as proof of purchase when a warranty claim is made, otherwise, you cannot claim under the warranty.
  • You must use the product strictly in accordance with the product instructions and these warranty terms.
  • Warranty terms only apply to products purchased directly through Beach Soul or authorised resellers.
  • You are responsible for the delivery costs of returning an item under a warranty claim to us. Please allow up to 14 days for refunds or replacement products to be processed upon our receipt of the goods.

Exclusions
The warranty does not cover:

  • Breakage or damage due to fair wear and tear;
  • Use in a commercial operation rather than personal use;
  • Breakage or damage from improper installation of accessories or use of non-genuine Beach Soul® parts;
  • Modifications to this Beach Shower that may impair safety and/or impact the performance of the equipment for its intended use;
  • Breakage or damage from improper carrying;
  • Damage or scratching to the aesthetic display of the Beach Shower and it's designs caused whilst using;
  • Intentional breakage or damage;
  • Scratching of tank from dragging on the ground;
    Chipping of pump handle from normal wear and tear;
  • Warping from exposure to heat, rain or snow; or
  • Misuse of the product or use of this product not for its specific indented purpose is at your own risk and will void all warranties

Except as contemplated by the above warranty, we are not liable for any loss or damage suffered or incurred by you (however caused, including by our negligence) and including without limitation any consequential loss in connection with your Beach Soul® Beach Shower.

Except as otherwise specifically provided herein, we make no representations or warranties, expressed or implied, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose, about our Beach Soul® Beach Shower material or application process or about your Beach Soul® Beach Shower .

Before submitting a Warranty Claim please troubleshoot your Beach Shower by CLICKING HERE

If after completing the troubleshooting steps, your Beach Shower is still not working correctly please submit a warranty ticket below.

Beach Shower Warranty Repair Kit

These back up parts are provided with your Beach Shower to use in case of any mini-malfunctions/emergencies that occur on receipt of your Beach Shower and/or during the first 12 months of the Manufacturer’s Warranty.

This kit is included in the box of your Beach Shower and its sole purpose is to get your Beach Shower up and running immediately in case of any issues – so you don’t have to wait for us to post out any replacement parts.

If we ask you to use any items in this Emergency Warranty Repair Kit within the first 12 months, please understand WE DO NOT replenish or replace your kit. If further parts are needed during the warranty period we will post these to you as required.

The items in your kit include:

  1. Pump Seal
  2. O-Ring 4cm
  3. O-Ring 1cm
  4. O-Ring 1cm
  5. Shower Head Clips
  6. Safety Pressure Valve

1. Pump Seal

This part goes on the bottom of the pump as per image. Only replace if needed.

2. O-Ring 4cm

Please open the pump of your Beach Shower, and replace (if needed) the o-ring 4cm.

You will need to apply petroleum jelly:

  1. inside the groove of where the o-ring sits
  2. around the o-ring itself

This lubrication is required to ensure the o-ring stays in place and pump moves freely.

If no petroleum jelly is applied the o-ring will become stuck and the pump will cease to work.

3. O-Ring 1cm

To replace (if needed) the o-ring on the pressure valve of your Beach Shower.

4. O-Ring 1cm

To replace (if needed) the o-ring on the tube that's connected to the coiled hose.

5. Shower Head Clips

To replace (if needed) the shower clips on the side of the shower head.

6. Safety Pressure Valve

To replace (if needed) the safety pressure valve on your Beach Shower.

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BEACH SOUL® Warranty

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